FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Who are we?

We are based in Sichuan, China, decades of international trade experience, 95% of our products exported to more than 200 countries, our valued customer include:HUAWEI AMAZON SAM’S METRO WAL-MART STARBUCKS, etc,

How often do you update your products?

We will update our products every 3 months on average to adapt to market changes.

What certificate do you have?

The company has passed IS09001 quality management system certification, ISO14001 environmental management system certification and iso45001 occupational health and safety management system certification.

Can I get samples?

Welcome to trial order to check our service and quality. We usually charge sample fee, which can be returned after formal cooperation.

How many colors are available?

We match color with Pantone Matching system. So you just send us the pantone color code you need. We will match the color accordingly. Or we will recommend you some popular colors to you.

What’s your MOQ?

Normally, our MOQ is 50pcs, but it can change according to customers' requirements.

Do you accept small orders?

YES. If you are the small retailer or starting up business, we are definitely willing to grow with you. And we are looking forward to co-work with you for a long time relationship.

Do you accept customization?

Yes, we can do OEM&ODM.

Can the logo or company name to be printed on the products or package?

Sure. Your logo or company name can be printed on your products or package by printing,etching,or sticker. We can do the logos by using different printing process. The different process depend on the different logos. Mainly logo printing processes:silk screen printing, heat transfer printing, air transfer printing, water transfer,laser egraving, embossed, electrical corrosion etc.

How long is the transportation time?

We have 3 warehouses in the United States, so you can deliver goods free of charge from the warehouse in the United States, which usually takes 2-5 days. The batch production time is 7 ~ 15 days. We can also provide solutions for urgent delivery.

How about the freight?

The freight depends on how you choose to get the goods. Express delivery is usually the fastest but also the most expensive way. Sea transportation is the best solution for large volume transportation. The exact freight can be given to you only after we know the details of quantity, weight and method.

How can I get your offer?

Welcome to contact us by email, Whatsapp,Wechat, LinkedIn or Facebook etc. Kindly please let us know your detail request, like style, quantity, logo, color and so on. And we will recommend some for your choice.

How to pay?

Can be T/T, D/P, Credit Card. Paypal